FAQ
Frequently asked questions
What is typically covered under our plans?
Our basic care benefits cover a wide range of services, including preventive care, doctor visits, hospitalization, and prescriptions. However, it's important to carefully review your plan's benefits and exclusions to understand what is and is not covered.
Is there underwriting involved?
All the benefits are guaranteed issue.
Do I have to wait to get some ID cards
Once you enroll, you will instantly get cards delivered to your email address.
How long does it take to process a claim?
The time it takes to process a claim varies depending on the type of claim and the complexity of the case. Generally, it can take anywhere from a few days to a few weeks.
How can I make payments on my policy?
Payments can be made online, or over the phone.